Here it is in plain language. We train you to do usability yourself and we help you build usability into the organization. This approach is a great long-term investment, and it is a strategic way to build better products and services.

The usability training we offer depends entirely on the needs of your organization. It can take a day or a week or even a month. The idea is to get the right people thinking about usability, and have them use it at all the right times. We can do usability testing for you, and then show you what we did. We can provide you with a set of tools and methods you can start using immediately. Once we understand the business issues, we build exactly the right training program for your organization. 

The process is the following: Understand your business needs, define key people to be trained, develop the training program, provide training, discuss open ends and further training. 

• Duration: 1 day to 3 months; highly variable depending on scope

• Typical Deliverables: Workshops, mentoring, keynotes, and more